making a payment (Images: Customer banking web pages) Maybe you switched your cell phone plan and need to make your first payment to a new provider, or recently bought a home and have a new mortgage payment due. Simply follow the pay bills online link from your dashboard page. Or click the Make Payments tab on any other page to get started. You can search from a list of payees that are already in your system. Or use the pay someone new box to enter a new payee. Enter the account number and business information, and your confirmation page will appear. To make a payment, locate the payee you're looking for in the list. And enter your payment amount in the box. You can view, send and receive dates using the Smart Calendar to choose a time to send your payment. When you're done, click pay. You can always view a list of your pending payments in the upper right hand corner of the make payments page. From this list, you can edit, cancel or view more info on that specific payment. If you ever want to connect with us while you're logged in, you can instantly begin a live chat with a customer service representative.